Quinlan & Associates Insights: Chasing The Tail

This report, Chasing The Tail, looks at the aggressive client off-boarding drive by leading global banks in recent years in an effort to de-risk the business and optimise returns on coverage. It also examines how digitalisation can help banks access the tail in a profitable manner and reduce their overall operating costs.

Authors: Benjamin Quinlan, Hugo Cheng
Date: June 2018
Topic: Digitalisation, Off-Boarding