This report, Fixing the Train(ing) Wreck, examines the shortfalls of existing compliance training processes (particularly eLearning) in the financial services industry, with respect to driving meaningful changes in risk culture. In particular, it looks at how a new breed of “CultureTech” can enhance training processes, with the potential to save the industry USD 10-15 billion p.a. in misconduct-related penalties.
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Authors: Benjamin Quinlan, Hugo Cheng
Date: September 2019
Topic: Risk Culture, Compliance Training, CultureTech