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Strategic Insights

From Push to Pull: Examining the Case for Direct-to-Consumer Digital Distribution in Hong Kong’s Insurance Industry

This presentation examines the key challenges facing incumbent Hong Kong insurers due to their heavy reliance on intermediaries while also exploring the lucrative opportunities on offer from developing a D2C digital distribution proposition.

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Executive Summary

Strong Growth in Premiums

Drawbacks of Intermediary-Led Distribution

Rise of Online Distribution

The Need For Change

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